RawResearch Content Research Managment (CRM) Development Case Study

Client Background

RawResearch, a well-known telemarketing company, as they unveil an innovative idea to build a content management system (CRM).

Like their counterparts, they dialed numbers, engaging businesses in a series of questions.

Then they review valuable responses and based on that they extend their range of exceptional services.

However, as their operations flourished, RawResearch faced a challenge: the balance between making calls and recording the responses.

Yearning for a transformation, RawResearch sought a comprehensive solution—a refined CRM solution that could simplify their overall operations.

Business Challenge

As RawResearch operations thrived, they were having a hard time making calls and efficiently recording the responses.

That being the case, there was always uncertainty to make a mistake that could end up with serious consequences.

For us, the main impediment was to make a Customer relationship management (CRM) that integrates all three functionality, the prospect name, the number, and the response, and based on the reply an automated email will be sent.

Integrating all three functions in a single CRM was complex.

Thus, we had to come up with a groundbreaking concept.

Solution Provided

Quanrio was entrusted with the task of building a cutting-edge Customer Relationship Management (CRM) system.

The goal was to provide a comprehensive solution that would effectively address their management challenges and streamline their operations.

With the expertise of a competent team of developers, Quanrio embarked on the journey to create a CRM.

Through meticulous planning, robust coding, and attention to detail, we were able to deliver a fully customized CRM that aligned perfectly with the client’s specific requirements.

The solution turned out to be remarkable that proved to be a game-changer for our client.

One of the standout features of CRM is its automatic email software, designed to simplify communication with customers.

Results & Benefits

Quanrio revolutionized the way client manage their customer relationships by building a state-of-the-art Customer Relationship Management (CRM) system.

With this innovative solution in place, manual record-keeping transformed into an automatic approach.

CRM system ensures that every interaction with company representatives is accurately captured, leaving no room for error or oversight.

The automated features of the CRM eliminate the possibility of missing critical information, providing a comprehensive and reliable record of all customer interactions.

Furthermore, our CRM goes beyond just recording data. It empowers companies to take swift and efficient action.

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Testimonials

What our clients says about us

Consultancy provided by Quanrio in automating processes is unmatched! Team is highly patient, collaborative and knows how to successfully pull off difficult and unique tasks, enabling them to provide tailored solution for every unique problem. Communication and availability is one of their valuable traits; They are swiftly available on a single call or email and resolve any concerns. I’m definitely going to consult them in future.

Uzma Shah

HR Manager, Engro Foods Limited

Quanrio designed a system that has automated HR processes at HoH earlier acheived with papers going through several desks. The software they provided to House of Habib was built around the company policies and fits in perfectly. This required not only technical knowledge but their ability to communicate and understand requirements thoroughly.

Fahad Javed

HR Manager, House of Habib

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Baqar Jafri

CEO, Investors Lounge